How important are internal team support mechanisms? What support do teams need in the new normal? What kind of capacity building efforts are essential for teams post-pandemic? How can leaders strengthen internal teams functioning in the new normal? The session will focus on the key policy pivots undertaken by most large-scale non-profit organisations with respect to supporting internal teams. Themes will largely include support offered under direct medical aid, vaccination, mental health, and bereavement support. The overarching goal is to highlight best practises adopted by organizations in the nonprofit sector to build resilience within their teams and systems, challenges faced in the process and solutions implemented to circumvent the same.